Tagged: troubleshooting

Citrix

Citrix Virtual Hard Disk Adapter – Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (error 39)

After installing Citrix Provisioning Services unattended a Citrix Virtual Hard Disk Adapter is added. However the adapter is visible with an warning icon. When looking at the properties of the Citrix Virtual Hard Disk Adapter an error is shown, “Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (error 39)”. Because the Citrix...

Microsoft

Remote Assistance and Mandatory Profiles on Windows Server 2012

UPDATE: Microsoft has provided an update for solving this issue. See KB3103699. Introduction As you may already know, Microsoft replaced their previous remote control capabilities, a.k.a. shadowing, with Remote Assistance for supporting users. We may have different opinions about Remote Assistance, but it is pushed by Microsoft and therefore we have to deal with that, unless you use a third party remote control solution....